Terms and Conditions

Effective Date: February 2025

By accessing our website and services, you acknowledge and agree to these Terms and Conditions. We operate in crisis mode—ours and yours—so we keep this direct.

Medical Emergency Protocol: DFFB Senior Living provides placement referrals and operational consulting. We are not a medical provider. In a medical emergency, call 911 immediately.

1. Nature of Services

DFFB Senior Living provides senior placement assistance, facility operational consulting, and crisis intervention guidance. We do not provide medical care, legal advice, or guarantee placement at any specific facility.

2. ALWP & Medi-Cal Guidance

We provide information about the Assisted Living Waiver Program (ALWP) and Medi-Cal eligibility based on our experience. However, eligibility determinations are made solely by the appropriate government agencies. We cannot guarantee approval or continued eligibility.

3. Facility Vetting Limitations

While we rigorously vet our facility partners, we cannot guarantee the ongoing performance of any third-party facility. Families retain responsibility for conducting their own due diligence and maintaining ongoing oversight of care.

4. SMS Messaging Terms

Consent: By providing your phone number and checking the consent box, you explicitly consent to receive SMS messages regarding your placement inquiry and related follow-up.
Opt-Out: Reply STOP at any time to cancel SMS communications. You will receive one confirmation message.
Help: Reply HELP for assistance or contact us at (661) 448-2386.
Fees: Message and data rates may apply based on your carrier plan.
Frequency: Message frequency varies based on your situation and urgency.

5. Limitation of Liability

We strive for accuracy in all our guidance, but we make no warranties regarding specific clinical capabilities, regulatory compliance status, or financial outcomes of third-party facilities. Our liability is limited to the fees paid for our direct services.

6. Confidentiality

Information you share with us is treated as confidential and used solely for the purpose of assisting with your placement or operational needs. See our Privacy Policy for details.

7. Contact

DFFB Senior Living
1712 19th Street Suite 216
Bakersfield, CA 93301
(661) 448-2386
info@dffbmanagementgroup.com